To ensure your wellbeing and comfort at our stores, we're following strict safety protocols like physical distancing, disinfecting between visits, and making sure our Outfitters always wear a mask when there are guests in the store.
Our safety checklist
Here are the steps we're taking to ensure the safety of our guests and Outfitters:
CLEAN STORE ENVIRONMENT
We're disinfecting every touchpoint (mattresses, desks, pens, card readers, etc.) in between guests.
Our Outfitters will stay at least six feet away from guests and we won't shake hands.
MASKS AND MORE
Masks are not required if the area in which the store is locate is considered to have low or medium transmission rates, as defined by the CDC, unless local rules and regulations require wearing a mask. If a location is considered to have high transmission rates as defined by the CDC, Outfitters that are not fully vaccinated will be required to wear masks until the location drops to low or medium. The following are our additional mask requirements:
1) If a guest enters the store wearing a mask, we will wear a mask.
2) If a guest asks us to wear a mask in the store, we will wear a mask.
NO-CONTACT OR IN-HOME DELIVERY
We've implemented enhanced delivery procedures to safeguard your home and family. If you choose to have products delivered and set up inside your home, our delivery Outfitters will wear masks if a guest is wearing a mask or asks that our delivery Outfitters wear a mask. We also wear gloves, and booties in your home. Or, if you prefer, we can deliver to your front door or garage for a contact-free experience.